KRISTIN JOY EKKENS
MA, CDE, CHPC
Global Thought Leader
Joy Architect | Culture Designer | Movement Entrepreneur
Subject Matter Expertise: Culture & Performance
Profile
PROFILE SUMMARY
Kristin is a TEDx speaker, award-winning entrepreneur, executive coach, global leader, team-builder, strategic advisor, and master facilitator who has dedicated over two decades (20+ years) to igniting culture transformation and global leadership development. Known for her forward-thinking approach, Kristin helps organizations of every size and sector foster inclusive, innovative, and high performing cultures while placing humanity at the center. Whether she's advising C-suite executives or leading immersive workshops around the globe, Kristin blends her deep expertise in culture, innovation, talent, inclusion, change, and performance to create lasting impact — empowering leaders to evolve, teams to collaborate, companies to thrive, and communities.
Experience
EXPERTISE & EXPERIENCE OVERVIEW
Kristin specializes in shaping agile, forward-thinking, and high-performing cultures ready to thrive amidst change and disruption. For over two decades, she has guided leaders and teams worldwide through transformative shifts, fostering a growth mindset and future-ready leadership skills needed for sustainable success. As the visionary founder of Exponential Joy LLC (formerly Exponential Inclusion), Kristin sets new standards in cultural evolution — translating complex challenges into bold, real-world solutions that elevate organizations' growth and impact.
Her work spans continents and industries, from advising a Fortune 100 CHRO and elevating women leaders in Saudi Arabia, to advancing Latinx leadership in the U.S. and driving innovation in healthcare. A recognized thought leader in cultural intelligence, she was named an inaugural member of the Society of CQ Fellows (2023), underscoring her groundbreaking contributions to cross-cultural collaboration.
Kristin's track record includes steering an award-winning transformation within a major U.S. healthcare system, turning visionary culture goals into measurable results. As an executive strategic advisor at Silicon Valley's Singularity University, she collaborated with global enterprise leaders to scale breakthrough learning, cultural transformation, and exponential mindsets. Prior to that, she led corporate partnerships at the Cultural Intelligence Center, delivering high-impact keynotes, facilitated experiences, and leadership certifications on a worldwide stage.
Her groundbreaking work in cultural transformation has earned Kristin the moniker of "cultural entrepreneur." She's been honored as a finalist for the 2017 Top Women-Owned Business award, received the 2016 Building Bridges Award from the West Michigan Hispanic Chamber of Commerce, and was recognized as a 2015 "40 Under Forty" Business Leader by the Grand Rapids Business Journal — all testaments to her passion for elevating leaders, teams, and communities.
QUALIFICATIONS

Kristin is a graduate of Stanford Graduate School of Business' flagship executive innovation program (LEAD). Her exceptional work was recognized by professors, course facilitators, and peers in courses including storytelling, design thinking, values-based leadership, leading change, power to lead, and inclusive leadership. Kristin was invited to speak the past 3 years at the Alumni Conference (Me2We) with over 700 leaders globally from highly recognized global brands.
  • 15+ years in Organizational Development and Talent Management
  • 15+ years building, leading and growing global teams
  • Bachelor's Degree double major in Spanish and Linguistics (culture/ language/ communication)
  • Master's Degree: Teaching English to Speakers of Other Languages (TESOL)
  • Advanced Certifications: Culture, Innovation, Leadership, Coaching, Change
Core STRENGTHS
Achiever
Activator
Includer/ Collaborator
Positivity
Influencer (Woo)
Business Acumen
Innovation
High Emotional & Cultural Intelligence
SKILLS
Leadership & Strategy
  • AI Integration
  • Executive Coaching
  • Keynote Speaking
  • Strategic Advising
Facilitation & Design
  • Master Facilitator
  • Consulting
  • Systems Design
  • Consultative Sales
Communication
  • Client Relations
  • Spanish (proficient)
  • Exceptional Verbal & Written Communication
AREAS OF EXPERTISE
Wellbeing & WellTech
Culture Transformation
Artificial Intelligence
Learning & Development
Human-Centered Design
Change Management
Global Leadership Development
Talent Management
Design Thinking
Team Performance
Global Team Building
Systems/ Organizational Design
Cultural & Emotional Intelligence
Workforce Development
Certified
TOP CERTIFICATIONS
AI Mastery
MindValley (2026)
Global TeamLEAD & PRISM Master Certifier
Society of CQ Fellows (2026)
LEAD Executive Program, Stanford GSB
(June 2023)
Certified High Performance Coach (CHPC)
High Performance Institute (May 2025; 2023; 2022; 2021; 2020)
Certified Edgewalker and Archetypes of Change Coach
Edgewalkers International (June 2023)
Certified Diversity Executive (CDE)
Society for Diversity (Dec 2017)
Advanced Certified Cultural Intelligence (CQ) Facilitator
Cultural Intelligence Center (2012)
Current
EMPLOYMENT HISTORY
Founder & Chief Joy Architect
Exponential Joy LLC (Remote Global)
Jan 2025 - Present

Kristin Joy Ekkens is the visionary founder of the Exponential Joy™ global movement and creator of the Joy Operating System (JOYOS™) — a blueprint for conscious leadership, wellbeing, and human flourishing. A TEDx speaker, executive coach, and social entrepreneur, she blends emotional and connectional intelligence, WellTech, modern science, and ancient wisdom to help leaders and organizations upgrade their inner operating systems. After overcoming severe burnout and autoimmune illness, Kristin developed the EPIC Joy Codes™ — Energy, Purpose, Intention, and Connection — to help others transform stress into vitality and purpose into joy.
Her mission: to rewire humanity for exponential joy
Founder & Chief Culture Designer
Exponential Inclusion LLC (Remote Global)
May 2021 - Jan 2025

Exponential Inclusion helps inclusion & belonging allies, champions, and catalysts elevate their impact through coaching, learning experiences, impact projects, and strategy consulting. Together, we create exponentially inclusive impact on a global scale. Clients included King Abdullah University of Science and Technology (KAUST, Saudi Arabia), Inter-American Development Bank (IDB), USAID, Grammarly, A Michigan Public School System, Express Employment Professionals, Centrica Care Navigators, Spectrum Health, Snowline Hospice
Singularity University
Santa Clara, CA (Remote)
September 2019 - May 2021

Singularity University is a B-Corp that equips leaders, organizations, and startups with the mindset, tools, and network to tackle the world's biggest challenges. Clients include Global 1000 targeting L&D, Strategy, Innovation, and Technology
1
Head of Customer Success
February 2021 - May 2021 (Full-Time)
2
Director, Strategic Relations
September 2019 - January 2020 (Full-Time)
Cultural Intelligence Center
Grand Rapids, MI
May 2017 - Present

The Cultural Intelligence Center is an innovative training and consulting company that is changing the way individuals and organizations are approaching diversity and global engagement. We provide research-based, innovative solutions for assessing, predicting, and improving cultural intelligence (CQ). Clients include iRobot, Qatar Airways, Fiat Chrysler Automobiles, Amway Global, Constellation Brands, Spectrum Health, Intel, Indeed
Master Facilitator & Consultant
August 2019 - 2024 (Contract)
Director, Corporate Partnerships
May 2017 - August 2019 (Full-Time)
Spectrum Health
Grand Rapids, MI
April 2014 - April 2017

A not-for-profit health system and West Michigan's largest employer with 25,000+ employees. In 2016 named one of the nation's 15 Top Health Systems by Truven Health Analytics. Essential functions include: corporate inclusion & diversity strategy, learning & development, community relations, inclusiveness change agent.
Learning & Development Consultant
Inclusion & Diversity, Center of Expertise
April 2014 - Jan 2015
Managing Leader
Inclusion & Diversity, Center of Expertise (HR)
Jan 2015 - April 2017
Founder & CEO
C3 Consulting LLC
Grand Rapids, MI
October 2012 - August 2017

A boutique consultancy focused on helping businesses achieve their goals through cross-cultural competence strategy development, training, and coaching. Clients from a variety of industries including Robert Bosch LLC, Gentex Corporation, Lacks Enterprises, Miller Johnson, Spectrum Health, Ferris State University, Michigan State University, Pine Rest Christian Mental Health Services, Dan Vos Construction
Independent Contractor
November 2010 - November 2012

Senior Consultant, Third Wave Workforce
(November 2010 - November 2011) - A company that provides multicultural workplace training for leaders and managers. Clients included Target, ConAgra, Amway Global, Gentex, LePrino Foods, Spectrum Health
Executive Director & President, National CRC Advocates
(November 2011 - November 2012) - A US national 501(c)(3) focused on helping people gain workplace skills essential for good jobs. The Advocates promote career readiness certificates powered by WorkKeys, a workforce development tool that provides a common language for employers, educators, workforce developers, economic developers, job seekers, and incumbent workers.
Literacy Center of West Michigan
Grand Rapids, MI
August 2002 - October 2010

A 501(c)(3) focused on building a literate community and transforming lives by strengthening reading and language skills.
Americorps VISTA Volunteer
CWE Program, 2002-2003
Coordinator
CWE Program, 2003-2004
Director
Customized Workplace English (CWE) Program, 2004-2010
Testimonials
TESTIMONIALS
"Kristin does great work. I have searched for years for an actionable score card to be able to measure how our employees experience our culture. Kristin helped us develop and deploy exactly that, and we are now able to map people's experience of our culture against our 6 Guiding Principles. She also helped facilitate the integration of the tool throughout the entire company. Our teams have all enjoyed working with her." Mark Peters, CEO, Butterball Farms, Inc.
"It has been such a gift to learn from and journey with you these past months, Kristin! Thank you for all you've done to create such a safe, transformative space for us!" Faith Minnich Kjesbo
"Kristin is an excellent coach and the whole program is very well thought through. I really benefited from this program. What I found most valuable was the sharing sessions with other team members and the absolute positive vibes that emanated from Kristin." Peiying Hong, Professor of Environmental Science and Engineering, King Abdullah University of Science and Technology (KAUST, Saudi Arabia)
"The High Performance Coaching Program with Kristin was exactly what I needed as a C-Suite leader to unlock the next level of personal and professional development. The personal growth was noticeable even in 12 weeks with only 1 hour each week. I'd say it actually exceeded my expectations." Monica Lloyd, Chief People Officer
"I served on the Board of the National CRC Advocates while Kristin was the Executive Director. She was a superb leader for the organization, demonstrating high levels of emotional intelligence, astute strategic insights, and a detail-oriented ability to get things done -- a very well rounded set of skills. I have nothing but the highest recommendation for Kristin." John Cleveland, Innovation Network for Communities
"Few individuals can claim to possess the skill and ability of Kristin. She is one of the rare business leaders that effectively combines business savvy, outstanding sales ability and the human touch to lead those under her to new heights personally and as a business unit." Ken Andrus, Former Director of Training & Development
"I rarely meet someone with Kristin's level of Emotional Intelligence. She has a disarming charm, a rare gift, that relaxes people and opens them up to conversation. What can I say, I am trained to look for talent!" Matt Schantz, Former Director of Organizational Development
"Kristin does everything well -- she doesn't know any other way. Intelligent, quick, reliable, punctual, honest, and kind -- I'm running out of adjectives." Professor James Vanden Bosch, English Department, Calvin University
Education
EDUCATION
STANFORD Graduate Business School, LEAD
Executive Program
(March 2022- June 2023)
MA TESOL
(Teaching English to Speakers of Other Languages)
Michigan State University, 2007 (4.0 GPA)
Grand Valley State University, 2003/2006 (3 courses)
BA Spanish & Applied Linguistics
(double major)
Calvin College, 2002
Speaking
GLOBAL SPEAKER
Presents internationally on exponential joy, global leadership, well-being, inclusion, and high performance. Select engagements include:
  • 2025 - Keynote - Women Lawyers Association of Michigan
  • 2025, 2024, 2023 - Stanford GSB, Alumni Me2We Conference, CA
  • 2025, 2025 - Keynotes - East Grand Rapids Public Schools, MI, USA
  • 2024 - Kellogg Foundation's Day of Racial Healing
  • 2023 - Speaker-International Conference Computer Visioning, Paris
  • 2022 - Keynote - Grammarly, Global
  • 2022 - Keynote - KAUST, Saudi Arabia
  • 2018 - Keynote - HudsonMann Client Conference, SC USA
  • 2015 - International Women's Day, Amway Global
  • 2015, 2014, 2010, 2008 - TESOL International Conference
  • 2014 - TEDx Spectrum Health
  • 2014 - Association for Human Resource Management
  • 2014, 2013 - WM Supply Chain Management Conference
  • 2013 - IATEFL Conference (International Association), Liverpool, UK

PUBLICATIONS
Ekkens, K. (2007). MA Thesis, Evaluating Workplace English Language Programs' Success: Quantitative and Qualitative Assessments. Michigan State University Library.
Ekkens, K. & Winke, P. (2009). Evaluating workplace English language programs. Language Assessment Quarterly, 6(4): 265-287.

COMMUNITY INVOLVEMENT
  • Founding Member, VoWi (Voices of Women in Innovation) - present
  • Volunteer Leader, Edgewalkers International (2023 - present)
  • Board Member, Latino Leaders (2023 - present)
  • LEADeres Mentor, Ferris State University (2013-present)
  • Board Member, Hispanic Center of Western Michigan (2016-2023)
  • Past Chair/ Chair/ Chair Elect - TESOL ESPIS (International Association) (March 2013 - 2016)
  • TESOL International English for Specific Purposes Interest Section (ESPIS) Steering Board Member & English for Occupational Settings Representative, (March 2011 - March 2013)
  • Western Michigan Hispanic Festival Team Leader, Hispanic Center of Western Michigan (2006 - 2012)
  • Adult Learning Committee Member, Kent County, MI Workforce Development Board (2010)
  • United Way Designated Speaker, Heart of West Michigan United Way Speaker's Bureau (2009-2010)
  • English for Specific Purposes SIG Leader, MITESOL (2006-2009)
  • Volunteer Tutor, Kent County Literacy Center (2002-2004)
  • Home Volunteer, Hogar de Vida (home for abused and neglected children), Costa Rica (2001)
STUDIES ABROAD
1
1999 - Mérida, Yucatán, Mexico
Calvin University
2
2000 - Denia, Spain
La UNED/ Calvin University
3
2001 - Atenas, Costa Rica
Hogar de Vida (Orphanage)
4
2006 - Bilbao, Spain
La Universidad de Deusto/ Grand Valley State University

INTERNATIONAL TRAVEL
Asia, Caribbean, Central America, Middle East, New Zealand, North America, United Kingdom, Western Europe
Recognition
AWARDS & RECOGNITION
  • 2017 - Top Women-Owned Business in West Michigan (March 2017), Grand Rapids Business Journal (GRBJ)
  • 2016 - Bridge Builder Award (and Nominee in 2015), West Michigan Hispanic Chamber of Commerce
  • 2015 - 40 under 40 honoree, GRBJ
  • 2014 - Insider Track Profile, GRBJ
  • 2014 - Calvin College Spark Alumni Profile
  • 2014 - English Career, TESOL Journal, Taiwan
Under my leadership, the Literacy Center's workplace English program received statewide, national, and global recognition for innovation and quality programming:
  • 2011 - Recognized as Best Practice by CASAS Agency and Singapore Workforce Development Agency
  • 2008 - Cited by Michigan Department of Labor and Economic growth in Michigan's Adult Learning Infrastructure publication as a model program for workplace literacy
  • 2008 - Featured in a broadcast of ABC World News Tonight with Charles Gibson

REFERENCES
  • David Livermore, Thought Leader and Social Scientist (Cultural Intelligence and Global Leadership)
  • Samer Samman, CHRO, King Abdullah University of Science and Technology
  • David Leonard, Chief Legal Officer, Corewell Health
  • Juan Carlos Hernandez, Director, Talent Acquisition, Corewell Health
  • Natalia Kovicak, President, Economic Club of Grand Rapids
  • Carlos Sanchez, Executive Director, Casa Latina, Davenport University
Request contact information as needed.